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Training Program
Program Objectives
Sales is what drives business. Improve your sales with company training. Studies have shown that customers do not buy on just price alone, in fact, price is often the last consideration when it comes to any purchase. Sales have become increasingly competitive due to direct competition, internet sales, etc. There is only way to separate yourself from the competitor - improve your customer’s experience.
One of the fastest ways to increase your bottom line is Behavioral Sales Training. Give your sales team a competitive edge by educating them about DISC and Motivators in a two-day sales training seminar. Learn specific language, techniques, and how to adapt your behavior to close more sales.
Typically, salespeople close the deal with people who are most like themselves; it is the other 30-40% that do not close. Behavioral Sales Training can help close the gap and increase closing rates by over 25%.
· Understanding Yourself and Others.
· Increase sales effectiveness through communication.
· Understand what is driving your buyer.
· Adapt your behavior techniques.
· Closing techniques and expectations of behavior.
Behavioral Sales Training
Team Building Training
Program Objectives
How would better teamwork affect productivity in your organization? What difference would higher levels of team effectiveness make in achieving organizational goals?
Understanding how people behave and why they behave the way they do is the first step improving interactions with people in the workplace. DISC & Motivator Training reveals the Behaviors (how) and Motivators (why) of an individual and pave the way for a deeper understanding of oneself and others. This understanding widens perspectives and communication for all relationships, business or personal. Make company training a priority.
· Increase Communication.
· Increase Productivity.
· Increase Retention.
· Increase Employee Engagement.
Team Building
Customer Service Training
Program Objectives
Could your business use a little more "service" in" "Customer Service"? We have all experienced a time when we did not feel that a Customer Service Representative actually wanted to help. What if your customers received the service you both expect every time the phone rang?
Customer care company training can be improved by finding the right person for the job. There are certain behaviors and motivators that describe the actions we seek from such representatives and these qualities can be found by using DISC and motivator assessments. Hire the right person to service the needs of your clients and business.
· How to handle irate customers.
· How to keep an unsatisfied client.
· How to identify callers based on the interaction.
Customer Service Training
Conflict Connection
Program Objectives
Conflict Resolution is a thing of the past. Welcome to Conflict Connection.
Learn about conflict and how to create connection. What causes conflict? How do we and our bodies react to conflict? How can we connect? Create more synergy with Conflict Connection company training.
· Conflict 101
· Fight, Flight, or Freeze
· Compassionate Curiosity
Conflict Connection